PRIVACY POLICY TIGER VAULT LTD
Version 1.0
Effective Date: July 4 2026
1. INTRODUCTION
TIGER VAULT respects your privacy. This policy explains:
- What data we collect
- Why we collect it
- How we use it
- How we protect it
- Your rights regarding it
- DATA COLLECTION
We collect data through:
- Account registration
- Document uploads
- Payment processing
- Customer support
- Platform usage
- Browser cookies (minimal)
We collect:
- Personal identification (name, DOB, nationality)
- Contact information (email, phone)
- Document copies (passport, ID, etc.)
- Financial information (bank account for verification)
- Transaction details (amounts, beneficiaries, dates)
- Purpose of the transaction
- Communication records (support emails, messages)
- DATA USAGE
We use your data to:
- Process your payments
- Verify your identity (KYC)
- Screen sanctions lists (AML)
- Assess payment risk
- Prevent fraud
- Comply with regulations
- Provide customer support
- Improve our service
- Send important notices
We do NOT use data to:
✗ Send marketing (unless you opt-in)
✗ Sell to third parties
✗ Build profiles for advertisers
✗ Share with partners beyond settlement ✗ Make decisions that affect you (without review)
- DATA SHARING
We share data with:
Settlement Partners:
Purpose: Process your payment under their license
Compliance Vendors:(for document verification) Purpose: Verify identity and documents
Regulatory Authorities:
- Only if legally required (court order, NBE request) • Only for compliance/legal purposes
We do NOT share with:
✗ Marketers
✗ Data brokers
✗ Social media platforms
✗ Analytics services
✗ Any other third party
- DATA STORAGE
We store your data:
- On AWS servers (encrypted)
- In secure facilities
- With access controls
- With backup copies
We retain data:
- Transaction records: 5 years (legal requirement) • Account data: While active + 1 year after • Document scans: 2 years post-transaction • Marketing consent: Until withdrawn
- DATA SECURITY
We protect your data with:
- TLS 1.3 encryption (in transit)
- AES-256 encryption (at rest)
- Multi-factor authentication (your login)
- Role-based access (staff access limited)
- Activity logging (all access monitored)
- Regular security testing
- Incident response plan
- Cyber liability insurance
- COOKIES
We use minimal cookies:
- Session cookies (you’re logged in)
- Preference cookies (remember your settings) • No tracking cookies
- No third-party cookies
- You can disable cookies (but site may not work well) 8. YOUR RIGHTS
You can:
Access your data:
- Request copy of all data we hold
- Free of charge, once per year
- Receive within 30 days
- Email:Support@tigervault.com
Correct your data:
- Update inaccurate information
- Submit in writing with proof
- We correct within 30 days
Delete your data:
- Request deletion where possible
- Exception: Legal/compliance data (must retain 5 years) • Email:Support@tigervault.com
Withdraw consent:
- Stop marketing communications
- Withdraw data processing consent
- Does not affect data already processed lawfully
Complaint:
- File with UK Information Commissioner’s Office (ICO)
- Website: www.ico.org.uk
- Email: casework@ico.org.uk
- DATA BREACH
If we suspect data breach:
- We investigate immediately
- Notify ICO within 72 hours (required) • Notify you promptly
- Describe what happened and our response • Tell you your rights
- THIRD-PARTY LINKS
Our website may link to third parties.
We are NOT responsible for their privacy policies. Review their policies before providing data.
- CHILDREN
Tiger Vault is not for anyone under 18. We do not knowingly collect data from children. If you’re under 18, get parental permission. If we discover child data, we delete it.
- INTERNATIONAL TRANSFERS
Your data may be transferred to:
- Settlement partners (various jurisdictions) • Cloud hosting (USA-based but encrypted) • (global data processing)
All transfers protected by:
- Encryption (data unreadable)
- Data agreements (contractual protection) • Equivalent data protection standards
- POLICY CHANGES
We may update this policy:
- For legal compliance
- For service improvements
- To be clearer
We will:
- Post updated version
- Email notification
- Show effective date
- Allow 30 days to review
- Your continued use = acceptance
Last Updated: July 4 2026
Next Review: July 4 2026 + 1 YEAR